Privacy Policy

Who operates Bloomly

Bloomly is a salon scheduling and business-management software product operated by VIKTOR PYRKOV, a sole proprietor. This policy describes how VIKTOR PYRKOV handles information in operating the Bloomly service.

Information we collect

We collect account and business information you provide, such as your name, contact details, business profile, services, staff, availability and appointment records. When a client books, we may process their name, phone number, booking details and messages on behalf of the business.

How we use information

We use information to provide and secure Bloomly, manage bookings, deliver requested messages and reminders, support users, prevent fraud, meet legal obligations and improve the service.

Payments

Card, bank account and identity information used for payments or payouts is collected and processed by Stripe. Bloomly does not store full card numbers or bank account credentials. Stripe's own privacy terms apply to information processed through its services.

Service providers and disclosure

We may share only the information needed with providers that help us run Bloomly, including hosting, database, messaging, analytics and payment providers. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction.

Optional AI assistance

The business overview is calculated inside Bloomly. If a salon owner explicitly asks for an AI explanation, Bloomly sends OpenAI aggregate appointment, service, team and low-stock counts, their reporting dates and the salon time zone. This explanation does not include client names, contact details, individual appointments, payment data or conversation history.

When an owner chooses AI message drafting or translation and agrees to the disclosure, Bloomly sends the text currently in the composer, the requested language and tone, and any available upcoming appointment time. Previous conversation history is not sent automatically. Do not put sensitive personal, health or payment information in that draft. Owners are responsible for having permission to share the text they provide. Writing a message manually remains available.

AI explanations and messages are suggestions that can contain mistakes. They do not change business records, send messages, make purchases or charge clients automatically. Review the result before using it. Bloomly keeps limited request records to enforce usage limits and prevent duplicate requests; temporary result caching supports retries. Requests to OpenAI disable response storage, but this does not remove all provider retention. OpenAI's API data controls describe applicable safety, abuse-monitoring and other retention.

Purchases and receipt recognition

Bloomly stores purchase drafts and receipt images or PDFs you upload to help you manage business expenses and stock. These files are not published to clients.

When you choose “Recognize receipt,” Bloomly sends the selected image or PDF, including information visible in that document, to OpenAI to extract purchase details. The result is a draft for your review. Recognition does not automatically record an expense or change stock. You can enter the details manually instead.

OpenAI processes this information under its API data controls, which include applicable retention for safety and abuse monitoring.

Optional Gmail purchase import

Gmail purchase import is optional and may be unavailable while Google setup and approval are pending.

If you connect Gmail, Google grants read-only access that technically covers your mailbox. Bloomly uses this access to find purchase-related messages within dates you choose. It reads message headers to display search results and processes the bodies of messages you select to create purchase drafts. It does not send email, change labels, mark messages read, or import attachments.

Bloomly stores your connected email address, an encrypted connection credential, search-result metadata, and the purchase details extracted into your drafts. Gmail message bodies are parsed by Bloomly and are not sent to OpenAI by this integration. Uploaded receipt recognition is a separate action described above.

Google data use and your controls

Bloomly uses Google API data for the purchase-import feature and its security. Its use and sharing of this data follow the Google API Services User Data Policy, including the Limited Use restrictions. Google API data is not sold, used for advertising or lending decisions, or used to train general-purpose AI models.

For Google API data, disclosures to service providers are limited to providing this feature with your consent, security, legal requirements, or a business transfer with your prior explicit consent. Access by Bloomly personnel is limited to your explicit consent for specific content, security investigations, or legal requirements.

You can disconnect Gmail in Purchases. This removes the saved connection credential and pending searches and authorizations for that salon. Previously saved purchase drafts and confirmed business records remain subject to the retention and deletion provisions below. You can separately revoke Bloomly's access through your Google Account's third-party connections. Contact Bloomly using the details below to request deletion of retained import data.

Data retention and security

We retain information while an account is active and as reasonably necessary for support, security, legal and accounting purposes. We use access controls and other safeguards designed to protect personal data, though no online system can be guaranteed completely secure.

Your choices

You may request access, correction or deletion of personal information, subject to legal and operational requirements. Business clients should first contact the beauty business that collected their booking details.

Delete your Bloomly account

Sign in and open Account & privacy to request permanent account deletion. This is also available in the app and does not require you to contact support first. For security, you may need to sign in again before confirming the request.

Our team processes deletion requests manually, aiming to complete them within 30 days. Your private receipt shows the target date, progress and confirmation of completion, including after sign-in is no longer possible. Keep that receipt private. A pending request is not a completed deletion.

We review personal content, salon ownership, shared records and active billing before completing deletion. Limited records may be retained where legally required; the receipt identifies retained categories. Submitting a request alone does not cancel an active subscription. We resolve any ongoing Bloomly billing before completing deletion.

Contact

For privacy questions or requests, call or text Bloomly at +1 (561) 843-1993.